HOW MUCH DOES THE SHIPPING COST?

We offer shipping rates calculated at checkout based on your location and selected delivery method. This allows us to provide the most accurate and fair pricing for every order.

From time to time, we may also offer complimentary shipping promotions, which will be clearly shared on our website and during checkout.

Every order is carefully packed and handled with care to ensure it arrives safely to you.

WHERE ARE YOUR ORDERS SHIPPED FROM?

Every order is personally packed and prepared from our office in Dallas Texas, USA with care and attention to detail.

Each package is handled thoughtfully to ensure your order arrives beautifully and feels personal from the moment it reaches your doorstep.

DO YOU SHIP INTERNATIONALLY?

Yes — HSC proudly ships worldwide.

International shipping rates and delivery times are calculated at checkout based on your location and selected shipping method. Please note that customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer.

No matter where you are, we’re honored to have HSC pieces become part of your story.

WILL I PAY DUTIES AND TAXES?

For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations. These charges are not included in your order total and are the responsibility of the customer.

Because every country handles customs differently, we recommend checking with your local customs office for more information before placing your order.

 

HOW LONG DOES SHIPPING TAKE?

All orders are carefully processed and dispatched within 3–4 business days.

Delivery times vary depending on the shipping method selected at checkout. Please see estimated timeframes below:

 

USA Standard Delivery

Processing: 1–2 business days

Shipping: 3–6 business days

 

USA Express Delivery

Processing: 1–2 business days

Shipping: 2–4 business days

 

USA Overnight Delivery

Processing: 1–2 business days

Shipping: 1 business day

 

INTERNATIONAL STANDARD DELIVERY

Processing: 1–3 business days

Shipping: 10–14 business days

 

INTERNATIONAL EXPRESS DELIVERY

Processing: 1–3 business days

Shipping: 5–7 business days

 

Please note: During peak periods such as our Black Friday Sale, processing times may be slightly extended due to high order volume. We appreciate your patience and support.

 

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged or incorrect, please reach out to us at hershopcollectioncontact@gmail.com. Be sure to include your order details and clear photos of the item. Our team will assess your request and work swiftly to resolve the matter.

 

SITE-WIDE SALES & FINAL SALE ITEMS

Items that are purchased during site-wide promotions or labeled as final sale are not eligible for return, refund, or exchange. We encourage you to review your order thoroughly before finalizing your purchase.

 

ADDITIONAL INFORMATION

Natural wear and tarnishing over time are not considered manufacturing defects and do not qualify for return or exchange.

 

For any inquiries, please feel free to contact us at hershopcollectioncontact@gmail.com.

 

This brand was built on a vision—but it continues because of you.

Thank you for seeing the value, the intention, and the meaning behind every piece.